Privacy Policy
Northbridge Horizon Support Services is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.
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Information We Collect
We may collect and process the following types of personal data: Identity Information: Name, job title, company name, Contact Information: Email address, phone number, Business Information: Information you provide in enquiries or service requests, Communication Data: emails, messages, or enquiries sent to us via forms or email​. We collect information through: Website contact or enquiry forms, Direct communication (email or phone), Legitimate business interactions.
How We Use Your Information
We use your personal data to: Respond to enquiries and provide information about our services, Deliver and manage our services, Communicate with you for business or contractual purposes, Comply with legal and regulatory obligations. We will only use your data where we have a lawful basis to do so.
Lawful Basis for Processing
We process personal data under the following lawful bases: Consent: where you have given clear permission, Contract: where processing is necessary to perform a contract, Legal Obligation: where required by law, Legitimate Interests: where necessary for business operations and does not override your rights
Cookies
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Our website may use cookies to enhance user experience and analyse website traffic. Cookies are small files placed on your device. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Data Sharing and Disclosure
We do not sell or rent your personal data. All third parties are required to respect the security of your personal data and process it lawfully.
Data Security
We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Your Data Protection Rights
Depending on your location, you may have the right to: Access your personal data, Request correction of inaccurate data, Request deletion of your data, Object to or restrict processing, Request data portability, Withdraw consent at any time
To exercise your rights, please contact us using the details above.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown at the top.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact: Northbridge Horizon Support Services. Email: support@northbridge-ss.com